we were ill treated and undermined

I visited them as it is convenient for my drinks and my son to play. My sister ordered 2 oceans red wine and the waiters were saying we don't know what we have ordered and we won't drink it. When he came to pour it for us,my sister asked him to fill the glass as we won't be tasting. He said we cannot return it. Later we felt neglected and asked Malvern to bring our bill. He made fun of us and brought William.i insisted on the bill they started laughing. I went to the front desk and insisted on the bill. I think Mosimanegape came and asked what was wrong.i told him what happened. Malvern continued talking and Mosimanegape winked at him to calm him down .there was no seriousness in a manner in which they dealt with me.i felt undermined and disrespected as a customer. I reminded them that I am a paying customer and deserve to be treated as such. What's making me even angrier is the fact that they went to my sister's work to try deal this without management's knowledge as I advice them on Sunday that I will lodge a formal complaint for ill treatment.<br> <br>