LB
Linda B

1 reviews | Active since Oct 2013

30 Sept 2015, 10:23

WANT TO BE PAID TO GET TOOTH FIXED

On Sunday evening, 27th September 2015 we ate at Spur at Monte Cassino. I ordered a baked potato with sour cream. When I took a bite of my potato I felt a terrible pain, almost like lightning on one of my left tooth at the bottom. I immediately spit out the potato and with it the half of my toot and a stone approx the size of a lemon pip. I then went to the Manager, Samantha and gave her the piece of my tooth and the stone. She took it to the back of the store and came back advising me that it is indeed a stone and she apologised. She undertook to phone the operating officer and threw the \evidence"away. I went and asked for it and then she said that I don't have to pay for my food"

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply01 Oct 2015, 16:42
Official
Hello Linda Louw Bosch,

Thank you for taking the time to share your visit to Montexo Spur with us. We are alarmed to read of this situation and assure you that we will share your feedback with the owner/operator and get him in contact with you.

We apologise to you for any discomfort this might have caused.

Kind regards
Nicole Lewis
Customer Care