JD
Jade D

1 reviews | Active since Mar 2016

05 Mar 2016, 10:46

Waited 50 minutes for a 15 minute half cooked meal

We came to spur for breakfast and waited 50 minutes for it . The manager then confirmed to us that it only takes 15 minutes to prepare ?? So what went wrong now ? Really poor service and no empathy from the manager

0
Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply09 Mar 2016, 16:27
Official
Hello JadeDarnelleLula,

Thank you for letting us know about your breakfast experience at Tacoma Spur. We are disappointed to note that the service was so slow and assure you that this will be investigated with the owner/operator so that we can provide you with feedback.

Please accept our apologies for any inconvenience caused.

Kind regards
Bev Cornwell
Customer Care Manager