Very poor service at Minnesota Spur, Mossel Bay.

Last night we went out for dinner and visited 2 restaurants in The Point area of Mossel Bay and ended up at the Minnesota Spur because the other places were full. To my surprise this Spur were quite EMPTY. Now this is only my second visit to this Spur because of ****ty service the previous time. We ordered our drinks and food at 18h35 and waited almost 45 minutes for the food. The manager came to the table once after we tried to get somebody's attention. He came back and said the food will be ready in 5 minutes. Only after about 12 minutes did our food arrive..........ice cold!!! Now I had a visitor from overseas with us and he just smiled and shook his head. We send the steaks back and it came back with an improvement to about room temperature!! My wife ordered the Senior Lunch Special without the desert, priced at R89.90. She was charged on the bill for R109.90 Her food (steak and veggies) was also cold. My guess is that our order was either ignored or forgotten seeing that it was **** cold when it got to our table. Like I said, the place was empty. Now please don't blame your *** service on loadshedding, Covit or the price of petrol, but this was the last time I will ever visit a Spur Restaurant. Besides this poor service from Minnesota Spur, is the fact that your prices are not affordable for what you get in return. I believe we are not the only ones that are complaining about your services. R.I.P. MINNESOTA SPUR