pR
peter R
1 reviews | Active since May 2013
09 Nov 2015, 12:25
Very disappointed
We went to spur last night 08/11/15 and was so disappointed in the whole experience. Firstly the spicy Beef strips were bland no matter how much salt or seasoning I put the meat was never seasoned before it was cooked. Our mains the steaks came over cooked and my wife even joked with the waiter about it. Then the child minder on duty was cleaning her equipment that my kids were left alone in the TV room and hence came running every 2 minutes for help. I know my R600 bill is not much to such a big place but I will rather spend it at any other place.
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Spur Steak Ranches's replyOfficial
10 Nov 2015, 08:54Hello rockhillp,
We apologise to you and your family for the experience you say you had at Lone Wolf Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you and your family for the experience you say you had at Lone Wolf Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply10 Nov 2015, 08:54
Official
Hello rockhillp,
We apologise to you and your family for the experience you say you had at Lone Wolf Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you and your family for the experience you say you had at Lone Wolf Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care