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Francois B
1 reviews | Active since Sept 2015
28 Sept 2015, 21:27
very bad service of staff responsible for milkshak
I went to kollenade for some milkshake and baught 2 bar-one and 2 neutella milkshakes for take away. As i got home and opened the lids i found that all four cups were half full wich is totally unacceptable for the amount that spur charges for a milkshake. Paying R132.00 for four milkshakes could atleast be full cups. I am totally disgusted with the rip-off and think that it is unacceptable to not be brought forward. I would like a very good explanation or reason for this bad service and it will not be acceptable.
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Spur Steak Ranches's replyOfficial
30 Sept 2015, 14:21Hello Fieliesdb,
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply30 Sept 2015, 14:21
Official
Hello Fieliesdb,
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care