DP
Dewald P
1 reviews | Active since Mar 2016
25 Mar 2016, 18:09
Very Bad Service
Ordered 3 breakfast @ 10h40, received 2 dishes just before 12h00. Never received the 3rd plate. Spoke to the manager, he could not give me any answer on why we have not recieved our food. Didn't eat the food, asked the manager for our bill. JOHN ou waiter nor the manager brought our bill, they send a trainee over. Will never go to SPUR Bear Creek - KLERKSDORP again.
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Replies (1)
Spur Steak Ranches's replyOfficial
30 Mar 2016, 09:23Hello Dewald1985,
We are so sorry to read that your breakfast experience at Bear Creek Spur was unsatisfactory. Slow service and forgotten meals are definitely not the norm at Spur and we will definitely share your complaint with the owner/operator of this Spur for internal investigation and feedback.
Thank you for giving us the opportunity to get involved and please accept our apologies for the inconvenience caused.
Kind regards
Bev Cornwell
Customer Care Manager
We are so sorry to read that your breakfast experience at Bear Creek Spur was unsatisfactory. Slow service and forgotten meals are definitely not the norm at Spur and we will definitely share your complaint with the owner/operator of this Spur for internal investigation and feedback.
Thank you for giving us the opportunity to get involved and please accept our apologies for the inconvenience caused.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply30 Mar 2016, 09:23
Official
Hello Dewald1985,
We are so sorry to read that your breakfast experience at Bear Creek Spur was unsatisfactory. Slow service and forgotten meals are definitely not the norm at Spur and we will definitely share your complaint with the owner/operator of this Spur for internal investigation and feedback.
Thank you for giving us the opportunity to get involved and please accept our apologies for the inconvenience caused.
Kind regards
Bev Cornwell
Customer Care Manager
We are so sorry to read that your breakfast experience at Bear Creek Spur was unsatisfactory. Slow service and forgotten meals are definitely not the norm at Spur and we will definitely share your complaint with the owner/operator of this Spur for internal investigation and feedback.
Thank you for giving us the opportunity to get involved and please accept our apologies for the inconvenience caused.
Kind regards
Bev Cornwell
Customer Care Manager