very bad food and service

<p>I phoned varies managers of prairie eagle spur before our booking 18:30 on 8 June 2016. It was my parents 59 wedding anniversary. We asked if they can do something special for them. They promised to but it never happend.</p> <p> </p> <p>Some of the food was raw, the food was cold and all the sauces e.g. sour cream wasn't given until we asked. Salad dressing was never even given. Before ordering grilled fish we asked if it has skin on. The waiter assured me it doesn't but when it came it had skin on which my daughter doesn't eat. </p> <p> </p> <p>We asked for a cappuccino the waiter never asked with cream or foam. All of the above mentioned problems could have been excused if the spur was busy but there was only a few other occupied tables. The waiter was friendly but according to me the personnel was incompetend from the managers to the kitchen etc. It is by far the worst experience we had at a spur. After we entered the spur we reminded the manager and waiter that they promised to do something special for them. 10 June I phone the complaints department after holding a long time I left a message for them to call me back which never happened. </p>