SN
Samantha N
1 reviews | Active since Jan 2011
24 Feb 2016, 13:05
Vegetarian options please!!
Went to the Pavilion Spur on 14 Feb for a Valentines day lunch as i saw they were having a romantic special. When i enquired about the 2 course meal I was informed that there was no vegetarian option. Being a regular Spur customer I was disgusted and disappointed because I've enjoyed all the veg meals on the menu. When i asked if they could include one i was told an arrogant NO. Is this good service ?
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Spur Steak Ranches's replyOfficial
26 Feb 2016, 10:58Hello Samantha01,
Thank you for sharing your disappointment about the Valentine's Promotion. Most promotions are decided upon based on the popularity of a specific meal or meals. These are the meals that are usually the first choice when deciding on a marketing campaign.
We will however, definitely share your feedback with our marketing team.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your disappointment about the Valentine's Promotion. Most promotions are decided upon based on the popularity of a specific meal or meals. These are the meals that are usually the first choice when deciding on a marketing campaign.
We will however, definitely share your feedback with our marketing team.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply26 Feb 2016, 10:58
Official
Hello Samantha01,
Thank you for sharing your disappointment about the Valentine's Promotion. Most promotions are decided upon based on the popularity of a specific meal or meals. These are the meals that are usually the first choice when deciding on a marketing campaign.
We will however, definitely share your feedback with our marketing team.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your disappointment about the Valentine's Promotion. Most promotions are decided upon based on the popularity of a specific meal or meals. These are the meals that are usually the first choice when deciding on a marketing campaign.
We will however, definitely share your feedback with our marketing team.
Kind regards
Bev Cornwell
Customer Care Manager