RR
Reyno R
1 reviews | Active since Nov 2014
31 Jan 2015, 20:20
Used plaster in food
I ordered their Vegetable platter for lunch and halfway through found a used plaster hidden under the soya patty. This was after we complained of the poor service. Malicious behaviour!
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Replies (1)
Spur Steak Ranches's replyOfficial
02 Feb 2015, 14:25Hello reyno,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Spur Steak Ranches's reply02 Feb 2015, 14:25
Official
Hello reyno,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care