VM
Vanessa M
1 reviews | Active since Aug 2011
19 Mar 2015, 23:09
unreal brealfast unavailable
So I took my family out for breakfast .menu I ordered asked for the unreal breakfast waiter just told that no they don't have it.the drifter is now what they serving.<br> I wasn't going to complain but I'm watching TV n this special is still available.<br> Dash its the same thing but I paid 11 rands more<br> I'm not impressed he brought us cold coffee with cold milk imagine.<br> I go to all the Spurs in my area once weekly coz my daughter likes been painted.her wings were extremely dry I had to put sauseon them.<br> Forest hill city<br> Irene village mall<br> Centurion mall<br> Spur Midrand <br> I have never come across such pathetic service.I like your play area but the service needs an upgrade.***
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Spur Steak Ranches's replyOfficial
20 Mar 2015, 09:02Hello Vaney,
We do apologise for the experience you say you had at Grey Owl Spur. The unreal promotion definitely has not ended is currently available at all Spur branches. I'm not sure why the waiter advised that you have to order the drifter breakfast but we will definitely address this with the owner of the store so that it can be ensured that waiters provide customers with the correct information. We will be in touch with you shortly to offer feedback.
Kind regards
Customer Care
We do apologise for the experience you say you had at Grey Owl Spur. The unreal promotion definitely has not ended is currently available at all Spur branches. I'm not sure why the waiter advised that you have to order the drifter breakfast but we will definitely address this with the owner of the store so that it can be ensured that waiters provide customers with the correct information. We will be in touch with you shortly to offer feedback.
Kind regards
Customer Care
Spur Steak Ranches's reply20 Mar 2015, 09:02
Official
Hello Vaney,
We do apologise for the experience you say you had at Grey Owl Spur. The unreal promotion definitely has not ended is currently available at all Spur branches. I'm not sure why the waiter advised that you have to order the drifter breakfast but we will definitely address this with the owner of the store so that it can be ensured that waiters provide customers with the correct information. We will be in touch with you shortly to offer feedback.
Kind regards
Customer Care
We do apologise for the experience you say you had at Grey Owl Spur. The unreal promotion definitely has not ended is currently available at all Spur branches. I'm not sure why the waiter advised that you have to order the drifter breakfast but we will definitely address this with the owner of the store so that it can be ensured that waiters provide customers with the correct information. We will be in touch with you shortly to offer feedback.
Kind regards
Customer Care