1 reviews | Active since Nov 2014
Unprofessional service
On Saturday the 6th of June we went for breakfast at the local Spur. <br> As this was my youngest sons 2nd birthday we thought this will be a good way to start the day off, Wrong when the kids food arrived the meals were cold and look like something I would not feed my dogs. <br> <br> As this was a happy day I did not make a big deal as the kids only pick what they eat. Myself and my wife had to asked for butter from 2 different waiters as there were none with the food. <br> <br> I ordered coffee and again no sugar, I had to get up and asked for some sugar by the time the coffee was cold. After we (myself and my wife) still waited for our food to come (almost an hour ) I have decided to just get up and leave. <br> <br> I went to pay the bill and informed the manager that I was happy with the service to which his reply did not look to concerning to me. As we are regular customers (weekly) I notice the level of service is decreasing every time. <br> <br>
We apologise to you and your family for the experience you say you had at Buffalo Creek Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly.
Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Customer Care
We apologise to you and your family for the experience you say you had at Buffalo Creek Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly.
Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Customer Care
