Unhappy Customer

<p>On the 12th September 2016 my family and I went to Spur Promenade. We were shown to a table and then a waiter arrived and did not introduce himself to us. We wanted to order ****tails and lamb ribs and was told by him that there is no stock available.</p> <p> </p> <p>We then continued and ordered a burger special and sirlion steak 300g medium and two kiddie desserts. We then received our order and my husband saw the famous spur onion rings was not the same. It was soft and oily and tasted like burn. The steak was well done and that was not what we requested. We then called the Floor Manager and showed it to him and he then said that it is not suppose to look like that. He then made excuses for them why the spur onion rings was not up to scratch was because the staff was changing shifts. He then offered to get orders.</p> <p> </p> <p>The waiter arrived with it and it still looked the same. We were unhappy and decided this is it. Then we happen to see the Store Manager and my husband approached him to tell him about our complaint. He then shoved my husband out of the way towards our table saying that he could not discuss our order at the table where he was sitting and having a conversation to my opionion which was a friend more than a client.</p> <p> </p> <p>We left to pay and very unhappy of how we were treated.</p>