nM
noninzi M
1 reviews | Active since May 2015
20 Mar 2016, 15:34
Unfairly treated
Went to Sanlam centre for lunch with my family, food was delicious apart from dirty cutlery and attitude I got from James the Manager when I asked for carrier bag. He told me I must buy it after spending R600 on this branch. Then he was making jokes about me in Shona, tables around us all got carrier bags without fight except us will never set my foot in this branch
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Replies (1)
Spur Steak Ranches's replyOfficial
22 Mar 2016, 08:22Hello nono111,
Thank you for sharing your unhappy experience at Hawk Eye Spur. We will definitely investigate your concerns with regards the poor treatment given to you my James.
As for the carrier bag charge - most outlets now charge for carrier bags and James should have communicated this to you in a professional manner so that you could decide from there if you still required one or not.
We will be in touch shortly to offer you feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your unhappy experience at Hawk Eye Spur. We will definitely investigate your concerns with regards the poor treatment given to you my James.
As for the carrier bag charge - most outlets now charge for carrier bags and James should have communicated this to you in a professional manner so that you could decide from there if you still required one or not.
We will be in touch shortly to offer you feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply22 Mar 2016, 08:22
Official
Hello nono111,
Thank you for sharing your unhappy experience at Hawk Eye Spur. We will definitely investigate your concerns with regards the poor treatment given to you my James.
As for the carrier bag charge - most outlets now charge for carrier bags and James should have communicated this to you in a professional manner so that you could decide from there if you still required one or not.
We will be in touch shortly to offer you feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your unhappy experience at Hawk Eye Spur. We will definitely investigate your concerns with regards the poor treatment given to you my James.
As for the carrier bag charge - most outlets now charge for carrier bags and James should have communicated this to you in a professional manner so that you could decide from there if you still required one or not.
We will be in touch shortly to offer you feedback.
Kind regards
Bev Cornwell
Customer Care Manager