Under cooked food

We visited the Spur in December<br> My daughter ordered a pizza which came way before the rest of the order. The pizza was under cooked and cold. We send it back it come back still not cooked i then requested the manager she said she don't understand the put it through the oven twice. but it was cold. We were then forced to order something else which now come way after the other food so i could not eat while my daughter had no food so i ate when my food was cold. The manager then showed me i childish thumbs ups from i distance which was supposed to make this right. Defiantly not the family experience advertised by Spur.