Unbelievable experience

On the 30th of September 2015 me and my colleague went to spur for breakfast. When we got there no one payed attention to us. We then had to wait for some one to take notice. Once the supervisor saw that no one was coming. He came and got a table for us and advised that he will send someone to take our order. About ten minutes later no one had come to our table. So we called for the supervisor to let him know that no one has come to the table. 5 minutes later ntombifuthi comes to the table takes our oder. About 15 minutes later we ask the supervisor how long the order will take seing that we have been there for more than 30 minutes and he reassured is that he will check on it. 10 minutes later here comes Ntombifuthi with the orders and she literally shouts at us. Literally with such a disturbing attitude that me and my colleague were shocked to say the least. The spur at ORT international airport is thee worst spur ever. I'm a service agent myself and if I were to do that to a customer I'll be at risk of loosing my job.if spur is going to give us attitude like that you might as well deny us to buy takeaways or it in. I hope I get some kind of follow up this time around.