TM
Thato M
1 reviews | Active since Mar 2015
25 Mar 2015, 22:07
UNAPOLOGETIC & ARROGANT WAITER
I called Spur at around 20:00 to make an order of full portion spicy buffalo wings. I normally order that and a regular at Spur. However when I made the order this time around the waiter insisted on getting my telephone number but i kept repeating it to him but he could nit hear me because there was a huge noise on the background &
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Spur Steak Ranches's replyOfficial
27 Mar 2015, 11:48Hello ThatoMxo,
Thank you for letting us know about your take-away experience at Rocky Ridge Spur. Regrettably, more and more we need to obtain information from customers as pranks often happen when an order is placed (usually an expensive order) and then not collected.
However, it sounds as though Siya did not manage this incident very well and please be assured that we will address it with the owner/operator of the Rocky Ridge Spur and then contact you with feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for letting us know about your take-away experience at Rocky Ridge Spur. Regrettably, more and more we need to obtain information from customers as pranks often happen when an order is placed (usually an expensive order) and then not collected.
However, it sounds as though Siya did not manage this incident very well and please be assured that we will address it with the owner/operator of the Rocky Ridge Spur and then contact you with feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply27 Mar 2015, 11:48
Official
Hello ThatoMxo,
Thank you for letting us know about your take-away experience at Rocky Ridge Spur. Regrettably, more and more we need to obtain information from customers as pranks often happen when an order is placed (usually an expensive order) and then not collected.
However, it sounds as though Siya did not manage this incident very well and please be assured that we will address it with the owner/operator of the Rocky Ridge Spur and then contact you with feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for letting us know about your take-away experience at Rocky Ridge Spur. Regrettably, more and more we need to obtain information from customers as pranks often happen when an order is placed (usually an expensive order) and then not collected.
However, it sounds as though Siya did not manage this incident very well and please be assured that we will address it with the owner/operator of the Rocky Ridge Spur and then contact you with feedback.
Kind regards
Bev Cornwell
Customer Care Manager