Unacceptable Customer Service

One would think that during this difficult time restaurants would plan ahead during loadshedding but not at this Spur. We waited 40 minutes - seated and hungry for our steak meals. Loadshedding starts and another 20 minutes later we are told that onions and chips can't be fried. A total of one hour for nothing. All the manager can do it apologize - why? Loadshedding. In normal circumstances at the best of restaurants - waiting an hour for food is beyond ridiculous. Support another spur - one that values customer service.