1 reviews | Active since Dec 2014
Treating Customers Unfairly
I went to spur for lunch with a friend of mine, month end Jan. We ordered food and drinks while busy talking & sharing ideas. i had a note pad in my hand so i started writing our ideas on it. halfway though our meal we ordered a second round of drinks. a few minutes after the drinks arrived, the manager walked to our table and started talking to us in a very rude tone. he told us that we must not hold a meeting in his restaurant as it wasn't a meeting place and that he is busy trying to run a business & cut down on the queue/ line outside. he then told us to wrap up, pay the bill & leave. we didn't even finish eating our meal & we left our drinks half full when we were presented with the bill. we payed & left. We have never been so humiliated and belittled like this before. we were just out of words & didn't believe what had just happened.
Thank you for taking the time to share your visit to Smokey Ridge Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.
We apologise to you and your friend for any discomfort this might have caused during your visit.
Kind regards
Customer Care
Thank you for taking the time to share your visit to Smokey Ridge Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.
We apologise to you and your friend for any discomfort this might have caused during your visit.
Kind regards
Customer Care
