they can't paint a childs face & no balloons

I asked the child minders to paint my son's face and all 3 child minders refused and I asked the one she told me she is eating. I was so furious because my son started to cry because I had my niece with me and they painted her face earlier. I had to tell him that I will take him to spur in Zevenwacht when we get home as we stay in Kuilsriver and as we left I asked the girls at the door for balloons and there was no more balloons left for two crying children. I fail to see how a big spur like that has *********** staff and no balloons. We just spent R250 for the ****test spur experience ever and now we at Zevenwacht spur. I want to be reimbursed for the money we spent at that **** spur and service. I am highly upset I have not been in spur for a while and when I finally decide to give spur another chance this is the **** I come back to. I want the area manager to contact me and get this matter resolved.