The worst customer service from the worst Senior Manager ever

<p>Manager Leckson at Golden Falls Spur in Winchester Hills wanted us to pay twice for a meal that wasn't even of good quality. We order our meal which came on time there wasn't any issues with our waitress however came time to pay the bill and we advised we would be using a card the waitress brought the speed point we hand over our card and we receive notification to say the payment was successful the Senior Manager: Leckson walks up to our table to and tells us we must make payment again as the machine says the payment had declined. We advise the manager that we can not make payment again as we have not received notification from the bank to say the first transaction had been reversed. The manager who then told us we are finding it hard to understand the situation and make a cash payment which we declined to make he then told us that they have pamphlets from ABSA that explains what had happened when we asked to see the pamphlet he was unable to show it to us he argued with us for an hour insulting us continously refused to compensate us as his customers furthermore laughed and ridiculed us. Unaceptable for a well renown restuarant. Never ever again.</p>