WJ
Waseela J

1 reviews | Active since Sept 2014

09 May 2015, 22:16

The owner is rude

Had breakfast at spur , service was awesome. Came back later to tell the cashier I'm still full of the breakfast , she told me the owner is calling me. I went there , he greeted , he asked me where I worked etc. next best thing he says very abrupt I can't use the toilets and he spends a lot of money fixing up the toiltets with people of the public using the toilets . He was so rude , why didn't we go to his office , he screams in the resturant where there is customers , I just walked out , as I walked out he screamed at his waiters . Worst management ever .

0
Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply11 May 2015, 10:53
Official
Hello bathspa,

Thank you for taking the time to share your visit to Pensacola Spur with us. We are alarmed to read of this situation and apologise that what was an awesome experience at first could turn into such a poor experience. We will definitely address this with the area manager so that this can be dealt with.

We apologise to you for any discomfort this might have caused during your visit.

Kind regards
Customer Care