1 reviews | Active since Sept 2011
Thank you for the fantastic outcome
I recently wrote a complaint on Hellop Peter. Spur answered by saying they would make up for it and send me vouchers. I updated my response by saying I was still not happy as I still hadnt received the vouchers 3 weeks later. Spur then gave me the tracking number. Only to discover the fault was with the Post Office and here i was blaming Spur. I would truly like to apologise for that. I would also like to express my gratitude and appreciation to the manner in which Spur take Customer service seriously. They really make effors to resolve the issues amicably. I also feel bad that one or two odd potatoes in a business can cost the company big monies. I am over the moon right now :-) BIG UP to SPUR and Thank you SPUR Potchesftroom!!!
Thank you for updating us. We are glad that the issue was resolved and that you are happy with the final outcome. We will certainly share your apologies and feedback with the store.
Kind regards
Customer Care
Thank you for updating us. We are glad that the issue was resolved and that you are happy with the final outcome. We will certainly share your apologies and feedback with the store.
Kind regards
Customer Care
