1 reviews | Active since Feb 2014
TERRIBLE SERVICE & ATTITUDE
I HAD RECENTLY VISITED WITH MY FAMILY , ON ENTRY WE HAD ADVISED SIZA WE DONT EAT PORK COULD YOU FIND OUT BEFORE WE BE SEATED OF OUR THE MEALS TO BE SUBSTITUED , SHE GAVE US A SEAT THAT SEATS FOR 4 PEOPLE WE NEEDED A SEAT FOR 6 PPL, HER ATTITUDE WAS TOTALLY APPLAUDUNG WHEN I DID BRING IT TO HER ATTENTION SHE RAISED HER VOICE STATING THAT SHE DIDNT KNOW , I NOTICED MY TIME SHE HAD DONE THIS TO ALOT OF OTHER CUSTOMERS A WATRION BRUOGHT IT TO HER ATTENTION AND IN FULL VIEW OF CUSTOMERS SHE SHOUTED AT HIM, FURTHERMORE THE WAITOR WHO HAD TAKEN OUR ORDER WAS NOT EFFECIENT, AND THEY STILL EXPECT A TIP FROM US!!! I HAD VISITED MANY OTHER BRANCHES BUT SUNCOAST IS THE WORSE EVER I HAD BEING TO , AND THE MEAL WAS NOT UP TO STANDARD AS WELL!!!
Thanks for taking the time to review Daytona Spur. We are very sorry to hear about the bad experience and poor serviced received at the branch. We would appreciate the opportunity to investigate the matter further at store level; we can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment.
Please be advised that feedback will be shared with your shortly. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care
Thanks for taking the time to review Daytona Spur. We are very sorry to hear about the bad experience and poor serviced received at the branch. We would appreciate the opportunity to investigate the matter further at store level; we can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment.
Please be advised that feedback will be shared with your shortly. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care
