1 reviews | Active since Apr 2013
Terrible Food and Service
On the 14 Dec we visited your Spur whilst on holiday with all our family, about 14 of us.<br> <br> We placed our orders and waited like 45 mins to an hour for the food, which when arrived was cold.<br> Then, the drinks also took forever to arrive, when it did, the cola tonics had virtually no cola and we had to enquire as to what happened.<br> Our food was extremely cold, like it was made and left aside.<br> The portions was so small, our 3 year old daughter would need more.<br> The onion rings had a burnt taste and although it was hardly done, it might be from the grill not being cleaned properly.<br> <br> Really horrible service and we live in Johannesburg and donot experience this kind of service.<br> <br> I will never ever visit this spur again
Thank you for letting us know about your recent experience at Soaring Falcon Spur. Slow service, cold and/or burnt meals are definitely not what Spur is all about.
Please allow us to address your concerns with the owner/operator of this Spur so that corrective action can be taken and feedback provided to you as soon as possible. We apologise if you felt that your Spur visit was unsatisfactory and assure you that your feedback is valuable to us.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for letting us know about your recent experience at Soaring Falcon Spur. Slow service, cold and/or burnt meals are definitely not what Spur is all about.
Please allow us to address your concerns with the owner/operator of this Spur so that corrective action can be taken and feedback provided to you as soon as possible. We apologise if you felt that your Spur visit was unsatisfactory and assure you that your feedback is valuable to us.
Kind regards
Bev Cornwell
Customer Care Manager