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Chanell C

1 reviews | Active since May 2010

21 Sept 2015, 10:55

Terrible Food

We had dinner at Montexo Spur Saturday 19/09/2015. The food was TERRIBLE ! My sister had what was supposed to be Nachos, it was a tasteless mush. My ribs was raw fatty sinew (not one bone) - don't think you can actually even call it ribs, the onion rings was raw - it tasted like eating raw spring onions. This was our 1st time at this Spur as we visited Bok town and come from the West Rand and what a disappointment and waist of R800.00 !!! <br>

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply21 Sept 2015, 11:18
Official
Hello chanel3,

Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.

Kind regards
Nicole Lewis
Customer Care