1 reviews | Active since Jul 2011
Still have the bad taste in my mouth!
<p>So Sa****ay, we decided to meet our close friends for lunch at the 14th Avenue, we get there the waiter lies and says the outside is booked, we go see, guess what it is note booked, they were just to lazy to clean it, so we move outside, just to be almost attacked bt bees, eventually move back in, the waiter takes our start orders, brings me cold, not even melted nachos.</p> <p> </p> <p>We placed our food order, and over 1h15min we still didnt receive it, while waiting for our food, i asked four different people to bring me two kiddies ice-creams as our 1 year olds were getting restless, wow to my surprise my requests fell on deaf ears.</p> <p> </p> <p>We eventually got our food and it was cold powdery, the worst fillet in my life.</p> <p> </p> <p>AND OUR BILL WAS A R 1000.00 FOR THE WORST FOOD IN MY LIFE AND IT TURNED INTO SUPPER.</p>
Hi Roxanne,
We are really sorry to read that your lunch experience turned sour. This is definitely not the level of service or quality of meals that Spur is known for and we assure you that your complaint will be investigated with the owner/operator of this Spur.
Once done, we will be in touch with you to offer constructive feedback. Please accept our apologies for any inconvenience or frustration you might have felt on the day and be assured that all feedback is welcomed and used to improve service.
Kind regards
Bev Cornwell
Customer Care Manager
Hi Roxanne,
We are really sorry to read that your lunch experience turned sour. This is definitely not the level of service or quality of meals that Spur is known for and we assure you that your complaint will be investigated with the owner/operator of this Spur.
Once done, we will be in touch with you to offer constructive feedback. Please accept our apologies for any inconvenience or frustration you might have felt on the day and be assured that all feedback is welcomed and used to improve service.
Kind regards
Bev Cornwell
Customer Care Manager
