Steak night @ the Spur

We were welcomed by 4 employees & directed to a table of our choice, the table needed cleaning so the waiter told us to take another table, I refused as I wanted a seat next to the play area as we have 2 toddlers. Waiter was disgruntled but cleaned the table and left us sitting with 4 menus. After about 6 minutes I went to reception and asked for the manager as we normally order a drink prior to the meal and nobody was serving us. I sat down and the waiter for our table arrived and and took our drinks order, the manager came soon after and I told him of our frustrations & lack of service.<br> We ordered 2 medium/rare steaks (steak night) with two sauces and chicken wings and smileys for the kids. The kids meal arrived, no smileys but chips, the waiter took it back. All 4 meals arrived after some time with no sauces and no onion rings (dry rice and steak only) we waited for another 6 minutes when the sauces arrived and one plate of onion rings. Finally we started eating, but my wife's steak was too rare, I requested for the steak to be done 2 mins extra per side, 10 mins later still no steak, I got up and looked for our waiter but no trace of him. Another waiter brought the steak.