Stale Waffle received

I was at the Springsgate store on Tuesday 15th. I had ordered crumbed mushrooms and a make your own waffle for my 3 year old boy. <br> I was surprised at how long it took to get the order in the first place, when received the waffle was stale/raw. The mushrooms were very watery too. The waiter never came once to enquire if everything was fine. When I eventually got his attention to get the bill and told him the waffle was stale showing it to him, he didn't say a word. We eventually went to the front to pay for our bill and advised the lady attending to us there and with a don't care attitude all she said was sorry....I would like to say that this is not what I expected, I have visited the store previously and never experienced this.