DK
Dee K
1 reviews | Active since Jul 2012
24 Aug 2015, 22:02
Stale burger buns
My girlfriend loves Spur and I hate Spur. I used to enjoy spur food until the quality of food I have served with recently has dropped. This weekend was the second occasion that Spur at Pavillion serves me stale burger buns. I will never eat at Spur again. The manager on duty was a real gentlemen and handled the situation very well. The food being served should always be fresh and fit for the owner to eat. Patrons should not be served stale buns. Extremely dissapointed. <br> <br> This weekend ended in a huge argument because I made a fuss about the bad food. THANK YOU SPUR FOR SERVING ME ****
Helpful (0)
Replies (1)0
Replies (1)
Spur Steak Ranches's replyOfficial
25 Aug 2015, 10:28Hello YBQUIET,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply25 Aug 2015, 10:28
Official
Hello YBQUIET,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care