MG
Michael G
1 reviews | Active since Mar 2009
29 Nov 2015, 22:02
Spur, worst dining experience ever!!
Went to Spur Claremont. On arrival table was dirty and asked waiter to clean. Waiter messed up our orders and had to be redone. Waited nearly an hour and a halve for my food. Even with the manager they still got it wrong.asked for steak to be medium but came more rare than medium. I ate the food because I couldn't wait again to actually eat. All manager had to say she's really sorry and don't have any words for what happened. This was seriously the worst dining experience of my life. Will never visit that branch again.
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Spur Steak Ranches's replyOfficial
01 Dec 2015, 15:37Hello migro,
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply01 Dec 2015, 15:37
Official
Hello migro,
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care