BJ
Bernadine J
1 reviews | Active since May 2014
07 Mar 2016, 08:46
SPUR will never see me again
we went to spur at Newmarket mall on Sunday 06/03/2016 for a nice family dinner... never will I go to a Spur again. your prices are RIDICULOUS. pay R60 for 8 of the smallest driest most pathetic bufallo wings EVER!! no spicy sauce, the bill was out of this world for the worst, slowest service, and the most horrible food. You have gone from amazing to pathetic!!! never ever again!!!!!
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Spur Steak Ranches's replyOfficial
08 Mar 2016, 17:01Hello Bernadinejacobsz,
Thank you for sharing your frustration with us - we apologise if you feel that your meals and service was substandard and assure you that this will be brought to the attention of the owner/operator of this Spur.
Sadly, the prices are market related in order to offer good quality products however, it would seem that this was not the case during your visit and as mentioned, we will be sure to address it and provide you with feedback shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your frustration with us - we apologise if you feel that your meals and service was substandard and assure you that this will be brought to the attention of the owner/operator of this Spur.
Sadly, the prices are market related in order to offer good quality products however, it would seem that this was not the case during your visit and as mentioned, we will be sure to address it and provide you with feedback shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply08 Mar 2016, 17:01
Official
Hello Bernadinejacobsz,
Thank you for sharing your frustration with us - we apologise if you feel that your meals and service was substandard and assure you that this will be brought to the attention of the owner/operator of this Spur.
Sadly, the prices are market related in order to offer good quality products however, it would seem that this was not the case during your visit and as mentioned, we will be sure to address it and provide you with feedback shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your frustration with us - we apologise if you feel that your meals and service was substandard and assure you that this will be brought to the attention of the owner/operator of this Spur.
Sadly, the prices are market related in order to offer good quality products however, it would seem that this was not the case during your visit and as mentioned, we will be sure to address it and provide you with feedback shortly.
Kind regards
Bev Cornwell
Customer Care Manager