AB
Anon B
1 reviews | Active since Dec 2012
14 May 2015, 10:02
Spur snails always a hit or miss
Good day.<br> <br> As much as I love to have a snail starter, at spur it is always either hit or miss. <br> Yesterday was a big miss, the snails were beyond oily and tasted like nothing at all. Instead of calling them cheesy garlic snails, they should be oily tasteless snails. Why can't there be a set standard? I have had fantastic snails at Spur, and then also the worst snails of my life. <br> <br> This is not on.
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Spur Steak Ranches's replyOfficial
15 May 2015, 09:25Hello Roz_Morte,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Spur Steak Ranches's reply15 May 2015, 09:25
Official
Hello Roz_Morte,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care