BM
Baba M
1 reviews | Active since Jan 2013
13 Dec 2015, 19:23
Spur serving off ribs!
I ordered from Spur in Rondebosch Cpt 600g ribs and 2 hot veggies. The creamy spinach was awful and looked brown. The butternut was tasteless. Looked like veg that has been sitting in the fridge for over a week. The ribs were the worst! There was barely much meat on the oddly huge bones plus it smelt and tasted off. Overall worst meal and a complete waste of money. My tummy is grumbling! You can't be a steak ranch known for ribs but your ribs are off and tasteless.
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Spur Steak Ranches's replyOfficial
15 Dec 2015, 12:53Hello BMabuya,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply15 Dec 2015, 12:53
Official
Hello BMabuya,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care