1 reviews | Active since Feb 2015
SPUR SERVICE
On Thursday we went to Spur Centurion Mall to have the Ribs - eat as much as you can. We were four (4) people. The waiter served us the Ribs and drinks. After a while we requested the second round of ribs. This was when the waiter disappeared. We waited for 25 minutes, however the waiter never pitched up again. No one asked if we want something to drink and no one brought our food. The people in the kitchen were already busy cleaning up. I went to the Manager and complained. the Manager said he will give us a voucher for not being served. At the till were I had to pay the Waiter who served us were standing there with a big smile on his face. I asked him why did he not bring our food, but he only smiled and did not answer me! This is very poor service and I will not recommend any one to go to that Spur! The next day I went to collect my voucher. Haha I got a R150.00 voucher for four people. I think this is a disgrace. We were four people paying R130.00 per person and they give me a R150.00 voucher! I should think that they must give me R130.00 vouchers for four people. HAHAHA
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Customer Care
