MB
Maggie B

1 reviews | Active since Feb 2015

06 Feb 2015, 10:50

Spur's quick response and efficient customer care

I had a less than pleasant experience at Spur,hosting my toddler's birthday party on Saturday. I mailed a complaint,detailing my experience,to Spur Customer Service on Wednesday. The very next day I received a call from Nico,manager at Apache Spur. He apologised and empathised, he explained how the restaurant was dealing with the issue and assured me that the matter was taken seriously. <br> <br> It was a pleasure dealing with him, thanks to their response I will be willing to visit there again.

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply06 Feb 2015, 16:17
Official
Hello Maggiebrown,

Thank you for taking the time to compliment Nico, we are delighted to read he was able to assist with your complaint. We will certainly share this feedback with him.

Kind regards
Customer Care