YH
Yassier H

1 reviews | Active since Jan 2017

02 Jul 2023, 20:24

Spur people with no taste for food or service

I think after today one star is toooo much.

Where to start 4 spurs 4 X 2 = 8 bad experiences altogether. The spur won't see me or my family anytime soon.

Let's see 1. Spur vangate mall. Food was cold sun par and my steak had no salt. Our waiter chose to hover by a bigger table or people he know, my child knocked over a glass because the table was to full he didn't clear the starter dishes. Our table was overloaded. 2. Spur Kenilworth where you have to stand up or literally stand up and call the waiter. Our food one occasion arrived 40 minutes later the lady behind had been waiting longer than us eventhough she was there 10 min before us. The play area had one ramp removed the children had to go up and down one like sardines. 3. Spur Westgate mall, spur or take aways instead. The play area had children over 12 playing so rough it made my 4 year old uncomfortable. We ordered and the family behind us got their food 20min before us. The waiter openly after we complained turned his back on us when we asked for the bill. On another occasion. The tbone steaks we ordered had no salt no taste, we let the manager taste she said it tastes like nothing, they returned it just made new ones placed lots of sauce on it still no taste. 4. Spur ottery we attended tonight the play area was broken, the steaks were chewy and had no taste both the sirloins , and the chicken for the kids were so dry they didn't have any interest in eating. 5. Spur Claremont, I don't know if the waiter had a bad day she had no interest gave us the wrong order and wrong milkshake, I have a peanut allergy I had to go spit out what was in my mouth and take alleegex and tantirin tablets. The food was nothing sort of mediocre.

Now we go twice to spur a month because the kids use to enjoy themselves. Let's see the play areas are either broken over crowded have older kids in it, here is the thing I stay physically with my kids and I tip the person standing there. The food a 50 rand steak I'm paying for 199 350gr is nothing sort of poor. I can braai better food. The chicken is often pre cooked. So no flame grilled. We do it because we want to support our local business , it's better to buy a food item at a flea or informal market. I could have bought 4 tbones with a pre grilled weight of 2.4 kgs , yet im paying for a 350 gr each time 199. I'm technically wasting a 149.00 each time.

I normally tip the waiters 10 % of my bill the strand part is I'm getting poor service.

You guys are still selling the frozen prepacked chips, steers sells better chips. The smaller shops are selling tbone steaks at 80 rand. The chicken tikka spots are selling a whole meal at 60 rand.

The question should be why are still as the public supporting you ??? I've never left a food place so sad and disappointed the last few visits it made me consider going to other cheaper food vendors.

0
Replies (0)