Spur N1 bad service

Spur @ N1 city mall had the worst service tonight, we had a family dinner and really did not enjoy it. My sisters medium rare steak was well done, my nieces food had a hair in apparently it is the brush that they use to put basting on, please try silicone brushes to apply basting. After complaining about the steak it's like we were avoided for a whole 20min calling a waiter and asking for service.

It was really unpleasant and I was tbe one referring my family to N1 Spur and not Panarottis.