sB
stacey B

1 reviews | Active since Feb 2015

02 Feb 2015, 09:20

Spur-Milnerton-bad service and contaminated food

We were seated by our waiter whom was very despondent and had to be called when assistance was needed . An order was placed of nachos and a chicken wrap and a rib burger and chips for myself, apon arrival i began to taste the chips which were COLD,DRY and literally tasted like mildew..The rib burger also did not taste normal but i am 10 weeks pregnant and thought it could just be me. The chips were sent back to the kitchen by another waiterbecause i could not find ours and returned with a manager Loyed who placed the new plate of chips on the table and says\ Fresh Chips"no apology no explanation and after confrontation then an apology was given. After been appalled by the service i demanded the bill and wanted to leave immediately my husband did not even start eating his food.Loyed returned with the bill and had not charged for the meals before leaving we were approached by the rudest manager a short white lady with short hair who was demanding and literally shouted at me infront of customers.after leaving around 8 i got extremely sick "

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply05 Feb 2015, 11:25
Official
Hello sbaisitse,

Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.

Please accept our apologies for any inconvenience this may have caused.

Kind regards
Customer Care