1 reviews | Active since Apr 2015
SPUR LOCKS US UP INSIDE THE SHOP
On 13th April 2015, three friends and I visited Spur Vangate Mall for supper.<br> our fortnightly tradition.<br> <br> After waiting over an hour for seating, we were finally given a seat inside. We then ordered our starters, and cooldrinks. The waiter brought the wrong cooldrinks, we cleared up the issue with the manager.<br> <br> We then ordered our main meal - two burger specials, which comprises of four burgers. <br> <br> After waiting over 45 minutes for our food, we addressed our concerns to the manager and he resolved the issue. <br> <br> Waiter brings us eight burgers.<br> We call the manager for the third time, and he apologises for the error and explained that the waiter was new and that they were very busy.<br> We explained that it was the third time and he told us that we can have the extra burgers.<br> <br> An hour later, when we decided to leave, the first manager(chris) had clocked off and the new manager, Tasneem, refused for us to leave without paying for 8 burgers. <br> We explained the situation<br> We asked her to contact the previoius shift manager. She refused.<br> She called us \chancers"\""cheapskates\"" and \""***s\"" and threatened to have secuirty \""moer\"" us.<br> We paid and left<br> <br> CHECK THE CAMERA EVIDENCE TO CORROBORATE THE ABOVE"""
Thank you for taking the time to share your visit to Golden feather Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.
We apologise to you and your friends for any discomfort and inconvenience this might have caused during your visit.
Kind regards
Customer Care
Thank you for taking the time to share your visit to Golden feather Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.
We apologise to you and your friends for any discomfort and inconvenience this might have caused during your visit.
Kind regards
Customer Care
