SPUR FOOD DISGUSTING BUT SANDY SAVES THE DAY

We arrived at Spur canal walk at about 730pm 5 march 2015. My girlfriend and I ordered snails. The food arrived but the bread was stale. It was replaced but long after we had finished the snails.The cheese was curdled as well but still tasted ok. I then ordered the beef snitzel, which I shared with my girlfriend. We had to ask 3 waiters for cutlery for my girlfriend before she could start eating.<br> <br> The snitzel was disgusting but I was hungry and finished some of it plus the chips and onion rings.<br> <br> I eat at SPUR cape gate often and I must say the service at Cape Gate and food quality is always excellent.<br> <br> I called the manager and obviously complained, he gave me a story that they have a lot of new staff so the service is not up to scratch.<br> <br> Eventually a manager by the name of SANDY came to talk to us as we were about to pay the bill. She listened with a smile and sympathised with us. Her manner is to be commended and I would promote her to PUBLIC RELATIONS GROUP MANAGER instantly.<br> <br> She saved the day and yes I will be going back, but to CApe GATE.