Spur customer service at an all time low

Decided to go for a late breakfast on 1 May 2015, we ordered from the standard breakfast menu. I had the full breakfast with steak, sausage etc etc and my partner had the savoury mince on toast. We both ordered white toast and I ordered my eggs to be sunny side up with white properly cooked and steak medium. After about a 20 minute wait the food arrived first problem was we both got brown toast when I asked the waiter why he responded there is a problem with the white toast which he will gladly swop but don't know how long it will take. The eggs was sunny side up but the whites was all liquid like. My steak was over cooked aswell. I requested for a manager waited another 5 min for one to come to our table. Told him my concerns he took my plate and another 10 min later returned with my food. I gave up at that stage as if I was the manager I wouldn't have even brought that plate to the customer. The meat was now stone hard. Eggs I can cook them better myself at home. I just decided to pay and leave the same manager gladly accepted my payment without a word and I left. Its a pity that my favourite restaurant's standards has dropped this low. What a waste of my hard earned money.