kL
kristel L

1 reviews | Active since May 2012

05 May 2015, 11:45

Spur Burger Patties: saltless and tasteless

Luv Spur Burger. Was excited to find Spur Burger Patties for sale at supermarket. But what a disappointment. No salt or seasoning to taste, that dreaded 'cardboard' taste. Bleak. Bland. Totally tasteless. *** Apparently cannot, like other brands of patties, be eaten 'as is'. Therefore also need to buy and use the special Spur sauces as well. Patties have an unexpected pinkish color as well. After questioning about this, was contacted by a very friendly Josh Abrahams, also received e-mail stating: The product is 100 % pure beef ...To make the claim its 100 % pure beef - we CANNOT ADD SALT, SEAsoning or extenders. The box makes reference to season to taste during the appropriate cooking method. <br> We also hint at using our seasoning salt and our grill basting to get that great \spur taste'<br> Josh Abrahams<br> Thus explaining the tastelessness of the product as is. Not really edible of at least enjoyable like that at all. <br> *** Feel customers should be warned about this

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply06 May 2015, 13:05
Official
Hello mwloots@,

Thank you for raising your concerns around the quality of the retail burger patty. We see that this has been investigated already and feedback was provided to you. We understand your unhappiness around the product and will definitely share this with the procurement department again.

Kind regards
Customer Care