WS
Wilma S

1 reviews | Active since Jan 2017

29 Jul 2019, 11:23

Spur Brackenfell - Im saddened by the service

On Saturday morning at 8:30 we (My husband, son and myself) arrived at Spur Brackenfell. We were greeted by a hostess who informed us that they were currently full and we can wait a bit if we wish. We decided to wait and in the process we watched some of the Rugby. As we were standing and waiting on a table a few more families arrived and also waited. All of a sudden the hostess approached me and said "Ek jag julle nie weg nie maar JohnDory's bedien ook ontbyt" I felt a bit weird that she would only tell us this out of the ± 7 families that were waiting. My husband looked at me and asked why she only said that to us and walked away? I honestly didn't feel welcome after this and my husband said we should leave and take our business elsewhere. when we asks the hostess to remove our names from the list she just said " Ok, Bye" I've never felt so bad wanting to go for breakfast. i thought the privileges of skin color had passed. and to treated in this manner was really not tasteful.

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