RD
Ronnie D
1 reviews | Active since Jun 2015
23 Jun 2015, 16:44
Spoilt father's day meal
My son ordered a rump steak which came well done and was cooked in its packaging, \wrapped in plastic". At first he thought it was the sauce that looked like a coating of skin but midway through the meal he realised it was cling wrap \""well that's what we were told by management\"". Highly disappointed as this incident spoilt the entire experience. Photos are available.<br> <br> """
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Replies (1)Spur Steak Ranches's replyOfficial
25 Jun 2015, 10:56Hello Ronnie Rams,
Thank you for taking the time to share your visit to Kansas Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.
We apologise to you and your family for any discomfort this might have caused during your visit.
Kind regards
Nicole Lewis
Customer Care
Thank you for taking the time to share your visit to Kansas Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.
We apologise to you and your family for any discomfort this might have caused during your visit.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply25 Jun 2015, 10:56
Official
Hello Ronnie Rams,
Thank you for taking the time to share your visit to Kansas Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.
We apologise to you and your family for any discomfort this might have caused during your visit.
Kind regards
Nicole Lewis
Customer Care
Thank you for taking the time to share your visit to Kansas Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.
We apologise to you and your family for any discomfort this might have caused during your visit.
Kind regards
Nicole Lewis
Customer Care
