BM
Bridgette M
1 reviews | Active since Feb 2015
13 Jan 2016, 11:15
So why advetise free wi-fi amd refuse us access?!?
I am currently sittin at Mohawk Spur in Kimberley where Ruan is the manager. I asked for the wifi password from one of the waiters and she said she does not know the password and that she will call the manager to come and give us a password. He comes and tries to sell me the same bull he did the last time i was here a week ago...the wifi is not working and they are waiting for technicians to comw and sort it out...bull man..he clearly cannot remember me...so now this is the service we get at a place that advertises free wifi but refuse to give u a password instead you are given the same excuse to mask their bad service. Advice to others-do not go and eat there...just nonsense!
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Replies (1)Spur Steak Ranches's replyOfficial
15 Jan 2016, 11:04Hello bridgettemo,
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply15 Jan 2016, 11:04
Official
Hello bridgettemo,
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Nicole Lewis
Customer Care
