1 reviews | Active since Jan 2017
SO DISAPPOINTED
This past weekend we decided to get out of the house for a bit take a drive and support a business with a lunch purchase.
We decided to drive to Gordon's Bay and thought maybe we should just have a seat for lunch instead of sitting in the car watching the view.
We were greeted by the host who did a screening but it was a bit disorganized and there was not really mush space for social distancing with other families coming in. Also the pencils used to complete the required forms are not completely sanitized as the liquid it's in only covers 2cm of the bottom and not the important parts. Luckily i had wetwipes in my bag so that i could wipe down the pencils before my family used it.
When we sat down at the table we had to wipe it down ourselves as we were not sure if it has been done. Our waitress was too good either. She was more focused on her tables she was serving on the patio than us. We waited about 10 mins before she took our drinks order and after the drinks arrived which was not as we had ordered, we waited about a half hour for her to come take our meal order to be taken and had to call her twice. Our meals arrived and again they were not as we had ordered it to be, we had to change it at the table and realized then we didn't receive the correct order. Our cutlery was really dirty and when we called the waitress over to ask for clean utensils she didn't seem too impressed. but she brought over new ones, which was still not clean but we ended up cleaning it at the table with wet wipes and serviettes.
We saw the waitress again when we flagged her down and asked her for the bill. She cleared the table was she placed the bill down. and then magically appeared with us at the counter to receive a tip that she did not deserve.
After all the bad things that has gone wrong with our family at Spur i really dont think we would ever return. I'm really disappointed in Spur and the standard they have lowered to with their staff.
