1 reviews | Active since May 2013
So disappointed
Family went to lone wolf spur on Thursday night, it started by us having to ask for the table to be wiped as was sticky.<br> Drinks order taken eventually and still had to wait long to get the drinks. Our kids order a burger. The size of the roll was adult size, no butter burgers dry that you need to drink water just to get it down there throat. Our steaks over cooked. Our waiter goes for a long time my son had to ask another group of waiters by the door to get another juice. We only go to spur for the kids as there are far better and top restaurants to eat at in the area. Even my kids never had there food and we stopped at Mac Donalds for them. Such a big disappointment. my kids don't even want to go back to this branch. Next time I'll rather just throw my money away before we go to that spur
Thank you for sharing your visit to Lone Wolf Spur with us. We are disappointed to note that you and your family did not have an enjoyable visit and your feedback will be shared with the owner/operator.
Please note that we don't usually butter our burger rolls but the waiter will gladly provide butter if requested. Slow service, sticky tables and dry burgers are definitely not the norm at Spur.
Once internally addressed, feedback will be provided to you. We thank you once again for giving us the opportunity to investigate your concerns,
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your visit to Lone Wolf Spur with us. We are disappointed to note that you and your family did not have an enjoyable visit and your feedback will be shared with the owner/operator.
Please note that we don't usually butter our burger rolls but the waiter will gladly provide butter if requested. Slow service, sticky tables and dry burgers are definitely not the norm at Spur.
Once internally addressed, feedback will be provided to you. We thank you once again for giving us the opportunity to investigate your concerns,
Kind regards
Bev Cornwell
Customer Care Manager