1 reviews | Active since Mar 2012
SLOW AND TERRIBLE SERVICE AT THE GOLDEN FALLS SPUR
My family and I had decided to go to The Golden Falls Spur Steak Ranch. The service was terrible. The waitress came and had us seated, she then stood there and waited for us to order. We then had to tell her to please give us 5 minutes. She then came back and took our order which was pretty simple, 2 waffles, a brownie, cola float and a milkshake. We then proceeded to go outside and get our kids checked in to the Play Area. 10 Minutes later I go back to my table and see the Coke Float sitting there melting away. The Waitress Cynthia had decided to bring the drinks while no one was even seated after we had advised her that the drinks need to come with the meals, even so how can you leave Ice Cream when no one is seated. I then went to look for her and asked 2 waiters to call her, till 7 minutes later did I eventually get up personally to look for her, just to see her sitting and having her lunch on one of the tables. I mean she can get her lunch yes, but not while she is serving us. 35 Minutes later did our desserts arrive, only because I had to go and look for our waitress and threaten to call the manager. I have been there 3 times and all 3 times have I been there, the service was pathetic and very slow. It seems there is shortages of waiters, or the waiters just don't care of the customers. I don't think that I will be returning there again as this is very disappointing service from this SPUR!!
