dV
delicia V
1 reviews | Active since May 2015
10 May 2015, 15:07
Sitting for more than an hour and still waiting!!!
Drove all the way from Stellenbosch to treat our mothers because there is no halaal restuarant in Stellenbosch. Been sitting for half an hour no table mats no cutlery nothing. Food came over an hour after we had ordered. I don't complain easily but this really was not a pleasant experience. If you are greedy for tables this is what happens, bad service. It's the very first time that I had such a bad experience at any spur ranch.
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Spur Steak Ranches's replyOfficial
11 May 2015, 11:14Hello delic,
We apologise to you and your family for the experience you say you had at Twin Peak Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Customer Care
We apologise to you and your family for the experience you say you had at Twin Peak Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Customer Care
Spur Steak Ranches's reply11 May 2015, 11:14
Official
Hello delic,
We apologise to you and your family for the experience you say you had at Twin Peak Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Customer Care
We apologise to you and your family for the experience you say you had at Twin Peak Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Customer Care